If you have made your purchase online via https://www.thegrazie.com/  and would like to return a faulty product, go to the Shipping & Returns Policy 
For any further issues here, please share the details of the product (along with pictures) & purchase to support@thegrazie.com.

How long are Grazie products covered by warranty?

Grazie offers a standard warranty of 1 year (12 months) on all products from the date of purchase. Additional warranty details on certain brands mentioned below.

What's covered by our warranty? What's not?

Grazie guarantees its products against possible defects in materials and workmanship. During the warranty period, we will repair or replace your product with the same or with alternative if the similar products are no longer available.

Our warranty is only valid when the product is used for the purpose it was intended under normal conditions.

This warranty does not cover any damage resulting from accident, misuse, abuse, normal wear and tear or theft.

We never cover damage caused by third parties during transportation (such as airline travel or other carriers).

Incidental or consequential damages, such as damage to or loss of, the contents of a bag, loss of use of time or similar expenses are not recoverable under this warranty.

How does it all work in practice?

If you have made your purchase online via https://www.thegrazie.com/ and your product is defective, please email support@thegrazie.com for the review & resolution from our After Sales Service team.

Please remember to share the details of the product (along with pictures) & purchase invoice for any action here.